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Dawn Nguyen has used ACOMARC
software at Pacific Coast Trane since 1997. There are many
features of the program that make her time at the office more productive.
Prior to using the TMS software,
it took two people two weeks to complete the billing cycle. Our
office was always running behind, which didnt help the cash
flow. Now I can do it all myself and complete the job within one
to three days.
We used to get many calls from
customers asking for explanations on their bills. Now that we are
using ACOMARC by TMS, the invoices are so clear and easy to understand
that our customers no longer need to call with questions.
I find the Scan For Records
to be a very powerful tool. If I receive a purchase order and need
to try to match it to an invoice, the search allows me various parameters.
This matching processing used to be much more difficult and time
consuming. Now I dont even need to have exact spellings and
it still finds what Im looking for.
Thanks for making my life easier
and work more profitable.
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